Hotel Policies

Last Updated: June 2026

Select a policy below to review the terms that apply to reservations, cancellations, privacy, cookies and use of the Suburban Residency website.

Booking Policy

Reservations, confirmation, check-in and check-out, payments, pricing, identification and booking changes.

Cancellation windows, refund eligibility, no-shows, non-refundable bookings, processing and OTA reservations.

How guest and website information is collected, used, shared, secured and retained.

Essential, analytics, functional, marketing and third-party cookies, including browser controls.

Website access, user responsibilities, intellectual property, liability, third-party links and governing law.